5 Most In-Demand Virtual Executive Assistant Skills in the Digital Age
Being a virtual executive administrative assistant is about way more than responding to emails and coordinating busy calendars. It’s about being the wizard behind the scenes who can do everything from strengthen client relationships to improving business operations – as well as utilizing tech to the company’s advantage. Mastering virtual executive assistant skills is essential for thriving in this multifaceted role.
The best virtual executive assistants know that tech skills aren’t just handy to have but essential to a company’s growth in this fast-evolving digital era. An executive administrative assistant who is well versed in AI tools, email marketing and automation software, for example, can help accelerate productivity, increase reliability and even reduce costs.
Here are the five most in-demand virtual executive assistant skills in the digital age.
(P.S. Does your EA need to level up on their skills? Drop us a line here and we can add them to the waitlist for an exciting new training we got lined up!)
1. Digital automation skills
Automating repetitive tasks such as data entry, scheduling, task management and billing can free up valuable time so that you and your team members can focus on higher-value tasks. Imagine being able to increase productivity while also improving accuracy, manual workload, and reducing costs – it feels like a no brainer! An executive administrative assistant who has the skills to automate business processes using digital automation tools will do wonders for a company by turbo-charging workflows and business operations.
2. AI (Artificial Intelligence) skills
The AI arena is growing at a rapid pace, and it’s hard not to be intimidated by advancements. But AI tools can provide a ton of value by analyzing data more quickly, providing thought-starters to strategic planning and helping enhance productivity. An executive administrative assistant who can successfully integrate AI into their workflows can revolutionize how tasks are completed, increasing performance and leading to cost savings.
3. Cybersecurity skills
Cybersecurity is paramount to ensuring the protection of sensitive data and the integrity of your work environment. From password management to combatting phishing attempts and using best practices for managing confidential information, an executive administrative assistant who is proactive in safeguarding data will save a company a huge amount of stress, time and money in dealing with inevitable cyber threats that can have devastating effects.
4. Social media skills
Nowadays, you’d be hard-pressed to find a successful business without some form of social media presence. A skilled executive assistant will have knowledge of leveraging social platforms like LinkedIn and Instagram, as well as using scheduling and social listening tools like Sprout Social, Hootsuite and Buffer to engage with customers, respond to queries and feedback and build positive relationships and loyalty with followers. Beyond customer relations, they will know how to monitor trends, analyze social media metrics and be proactive in driving marketing efforts to build your company’s brand presence and reach a wider audience.
5. Other digital skills
From using platforms like MailChimp for email marketing campaigns to managing commerce with Shopify and updating websites, and posting blogs on content management systems like WordPress and Squarespace, there is no end to what can be done in the digital space. A skilled virtual executive assistant should be able to adapt easily to tech and feel comfortable moving through different platforms to suit the needs of the company. Being interested in the latest evolutions in tech with a willingness to try new tools and trends can have an incredible impact on a company’s growth and success overall.
Want to level up your executive assistant’s skills to enhance your company’s operations? Get in touch to learn about our training program.
