Folk Consulting

The Challenge

Folk Consulting was an overloaded one-woman show. The daily processes and invoicing had gotten significantly more complex. As the business was rapidly growing, scheduling meetings was taking a considerable amount of time. The owner was in need of more efficient tracking and procedures in order to continually grow with the business.

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How we overcame it.

Process documents were started immediately. We took over the owners inbox and created an invoicing naming convention with a tracking system. We utilized our internal task management software to track invoices, email follow ups and more.

Meeting scheduling was taken off the owners plate, freeing up a considerable amount of time. We suggested utilizing transcriptionists to solve the issue of meeting summaries. When the external companies we trialed for transcription had sub-standard results, we trained a team of transcriptionists to cover the gap.

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How we overcame it.

Process documents were started immediately. We took over the owners inbox and created an invoicing naming convention with a tracking system. We utilized our internal task management software to track invoices, email follow ups and more.

Meeting scheduling was taken off the owners plate, freeing up a considerable amount of time. We suggested utilizing transcriptionists to solve the issue of meeting summaries. When the external companies we trialed for transcription had sub-standard results, we trained a team of transcriptionists to cover the gap.

What they said.

“ Northern Primrose has supported Folk Consulting for over a year. Aspen and Tifarah have consistently and reliably accomplished all the tasks I asked of them, and completed many on my behalf before I knew they needed to be done! Their constant forward thinking has allowed me to focus on my own work, without having to worry that something has fallen off radar, which provides invaluable peace of mind when one is busy. “

WORK WITH US   WORK WITH US  

Team Work,
Dream Work.