Why Every Business Needs Playbooks (and How to Start)
Ask ten business owners how they keep their company running, and you’ll probably get ten different answers. Some will tell you everything lives in their head. Others will point to a handful of spreadsheets or sticky notes. A few will admit that most of their “system” is just texting people when something goes wrong. The truth is, a lot of businesses run this way for a long time. But sooner or later, the wheels start to shake. People leave, deadlines get missed, and the founder ends up working nights just to keep the lights on. That’s where playbooks come [...]
