Say It to My Face (Nicely)
Northern Primrose started as just me—a solopreneur, accountable only to my clients. Fast forward five years, and while we still prioritize client feedback, we've expanded our approach. Now, we actively encourage our team to both give and receive feedback. Feedback is essential for growth—whether between colleagues or between leadership and the team. Continuous improvement stems from continuous feedback. When these conversations flow easily, collaboration thrives, and that’s where the magic happens. Building a Culture of Feedback vs. a Culture of Silence Creating a feedback-driven culture—especially in a remote workplace—is a challenge. Too often people choose silence, hoping issues will [...]
Strategy Meets Execution
Growth is exciting, but without the right mix of strategy and execution, your company is like piling up fancy dishes for a dinner party and forgetting to wash them—impressive at first, but eventually, it’s just a mess. Too often, I see visionaries within companies (usually the CEO) come up with incredibly big plans, only for those plans to die a slow death on the side of their desk, waiting for “when things slow down.” Years pass, and those great ideas stay just that—ideas. Don’t get me wrong—those ideas ARE great. But if they never make it out of the planning [...]
Why Mindset Matters More Than Talent
In this gig economy and remote work era where being a social media travel influencer is an actual job, oh, the times have changed. The days of climbing very slowly up the corporate ladder, doing the same thing day in and day out, while waiting for the folks on top to retire are becoming rare. Our digital world is moving at a super pace and companies are looking for the best employees who can keep up. You may have heard the saying, an organization is only as strong as its people (or some version of this saying). Truer [...]
5 Ways a Virtual Executive Assistant Can Help Grow Your Business This Year
Want to grow your business? Hand off your least favourite tasks to a virtual executive assistant so you can focus on the big picture
How To Reduce Online Meeting Fatigue – and Increase Productivity
We all know those days of back-to-back meetings with nary a minute to switch gears and reset between video calls. And those long meetings. The ones so long you come out of it barely remembering what was discussed in the first half of it.
9 Hacks Every Small Business Should Use In Their Operations
These tools and tips will elevate your game, increase productivity and improve your business operations for the long haul.
4 Common Challenges of Small Businesses – and the Solutions
Any small business owner can attest that building a successful business takes time, consistent effort, flexibility and solution-focused thinking. And while owning a business can be incredibly rewarding, it can come with some rough terrain that can create setbacks and disappointments.
How To Win at Customer Service – and Protect your Reputation
Any small business owner can attest that building a successful business takes time, consistent effort, flexibility and solution-focused thinking. And while owning a business can be incredibly rewarding, it can come with some rough terrain that can create setbacks and disappointments.
